The challenge
Clinicians were spending 30+ minutes per consultation re-explaining the same treatment protocols, and patients were forgetting most of it by the time they got home.
The solution
Luminera generated a personalised patient page per consultation — protocol, side effects, what-to-expect timeline — written for that patient's literacy level and shareable with their partner before they left the building.
The outcome
Clinicians reclaimed an average of 46 days a year; patient-reported understanding rose from 58% to 94%; the project won the 2025 Innovative Project of the Year award.