The challenge
A rare-disease sponsor needed to convene 600 investigators across 11 time zones for a hybrid Phase III kick-off — without burning the medical affairs team for six weeks of logistics.
The solution
NEO Pro powered the entire meeting end-to-end: Maya answered protocol questions in 7 languages 24/7, the agenda auto-translated and re-timed for each region, and on-demand replays rolled out in under 2 hours after each live block.
The outcome
94% investigator attendance across regions, 38% lift in protocol-comprehension quiz scores versus the previous study, and the medical team reclaimed three full weeks of prep.